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AI Business Automation in Brisbane.

Brisbane AI consultancy and AI automation for scaling and enterprise businesses. We design, build, and run workflow automation agents on your existing Microsoft Azure, Google Cloud, or AWS — turning pilots into production.

Why Brisbane

An AI consultancy that lives where you operate.

Brisbane is the head-office city for some of Australia's largest AI investments. Suncorp Group is rolling out multi-agent AI across its 7,500-strong contact-centre workforce; Rio Tinto coordinates more than 400 autonomous trucks and AI-driven AutoHaul trains from its Brisbane Remote Operations Centre; the Queensland Department of Transport and Main Roads has a 2025–28 AI Strategic Roadmap focused on predictive maintenance and network optimisation.

But the dominant national consultancies — Accenture, Deloitte, IBM, Mantel Group — run their AI practices from Sydney and Melbourne. They parachute in for workshops and parachute out for delivery. We do the opposite. Corporate Agents is Brisbane-headquartered. Our engineers live here, work in your time zone, and meet you on site when the workflow demands it.

We focus on one outcome: closing the gap between AI pilot and production. Eighty-two percent of mid-large Australian firms have adopted AI, but only twenty-eight percent have moved more than forty percent of pilots into production. That gap is the engineering gap — guardrails, integrations, observability, governance — and it's what we build for a living.

Sectors We Serve

Where AI is reshaping the Brisbane economy.

Six sectors define Brisbane's commercial footprint. Each has a distinct AI automation profile — and a distinct set of compliance and data-residency constraints we build for natively.

01

Resources & Energy

Brisbane is the head-office city for Queensland coal, LNG, and minerals operations. Common AI use cases include vendor onboarding, contract review, environmental reporting, and remote-operations data triage — typically integrated with SAP, Maximo, and on-site safety-management systems.

02

Financial Services & Insurance

Brisbane is home to Suncorp Group, one of Australia's largest AI investors. Across banks, insurers, and super funds, AI is being applied to document-heavy workflows — claims triage, broker-submission processing, KYC verification, and complaints handling — under APRA CPS 230 operational-risk controls.

03

Healthcare & Aged Care

Patient referrals, clinical correspondence, and aged-care funding submissions are some of the highest-volume document workflows in the state. AI document-processing agents are being used to extract structured data from referral letters, discharge summaries, and clinical PDFs while keeping every artefact inside Microsoft 365 or Citadel tenancies.

04

Logistics, Ports & Shipping

The Port of Brisbane processes more than a million TEU a year. AI is being applied to freight-document processing, customs entries, shipping-line correspondence, and exception handling — turning days of manual data entry into minutes of agent-driven reconciliation.

05

Professional Services

Law firms, accounting practices, and engineering consultancies in Brisbane and the Gold Coast are deploying AI for contract review, due-diligence document extraction, time-entry capture, and proposal generation — adding billable-hour leverage without adding headcount.

06

Queensland Government & Local Government

QGEA's whole-of-government AI governance policy requires structured evaluation before AI deployment. Departments and councils are moving from policy compliance to production agents across permitting, service requests, FOI triage, and grants processing — with the documentation, audit trails, and risk assessments QGEA expects.

Our Process

Four phases from pilot to production autonomy.

Phase 01

Discovery

We map the workflow end-to-end, instrument the systems involved, and identify the highest-ROI decision points where an agent will materially outperform the status quo. Output: a costed solution architecture and success metrics agreed with your team.

Phase 02

Design

Architecture, model selection, integration patterns, guardrails, and the observability stack. We choose the cloud and the model family that matches your existing data residency, security posture, and procurement constraints.

Phase 03

Build

Iterative agent development against the success metrics. All infrastructure as Terraform. The agent runs in shadow mode first — observing real traffic and producing recommendations alongside the human workflow — until accuracy and reliability are proven.

Phase 04

Operate

Supervised handoff, then progressive autonomy. Ongoing monitoring, security patching, model updates, and incident response on a transparent monthly retainer. Your team owns the code; we keep it running.

Brisbane Office

New Farm, minutes from the CBD.

Corporate Agents is headquartered on James Street in New Farm — minutes from the Brisbane CBD, walking distance to the Brisbane River and the Howard Smith Wharves, and a short flight or drive to the Gold Coast and Sunshine Coast. We meet clients on site for discovery workshops, stakeholder interviews, and milestone reviews, and we run hybrid sessions for teams distributed across Queensland and Australia.

Corporate Agents Pty Ltd
109 James Street
New Farm, QLD 4005
Australia
ABN 35 696 774 197
FAQ

AI automation in Brisbane, answered.

The questions Brisbane and Queensland enterprise teams ask us most often — answered directly.

AI business automation uses large-language-model-powered agents to execute end-to-end workflows that traditional rule-based automation can't handle — reading unstructured documents, querying multiple systems, making contextual decisions, and writing back to your ERP, CRM, or service desk. The agent operates inside your own Microsoft Azure, Google Cloud, or AWS tenancy, so data and credentials never leave your environment.

Workflow automation uses AI agents to run a multi-step business process end-to-end — reading the inbound request, pulling data from every system involved, applying your rules and judgement, and writing the result back to your ERP, CRM, or service desk. For Brisbane businesses we build it on your own Azure, Google Cloud, or AWS tenancy, integrated with the platforms you already run (SAP, ServiceNow, Workday, Salesforce, Dynamics). Typical results are up to an 80% reduction in manual processing time on the workflows we automate.

Brisbane is the head-office city for Queensland's resources, energy, financial services, and professional-services sectors, and is home to Suncorp Group and Rio Tinto's Operations Centre. Working with a Brisbane-native team means on-site engagement when you need it, alignment with Queensland Government's AI governance policy, and a delivery rhythm that matches your time zone — not a Sydney or Melbourne consultant flying in for half-day workshops.

Our five-phase delivery — Discovery, Design, Build, Operate — is sized to the workflow. A scoped pilot for a single workflow (invoice processing, document extraction, or a tier-one support agent) typically reaches shadow-mode deployment within weeks, then progresses through supervised handoff to autonomous operation as the agent earns trust against measured outcomes. We sequence work so you see something operational early, not a six-month plan deck.

We work across the industries that anchor the Brisbane economy: resources and energy head offices, financial services, insurance, healthcare, logistics and shipping, professional services, and Queensland Government agencies. Our workflow automation, document processing, and conversational-agent solutions are designed to plug into the systems these sectors already run — SAP, ServiceNow, Workday, Salesforce, Dynamics, and bespoke line-of-business platforms.

Inside your own cloud tenancy. We deploy into your Azure subscription (Australia East — Sydney; Australia Central — Canberra; Australia Southeast — Melbourne), your Google Cloud project (australia-southeast1 in Sydney), or your AWS account (ap-southeast-2 in Sydney). All AI processing, embeddings, and call logs stay in country and inside your security perimeter. We never operate a shared multi-tenant platform.

Yes. APRA CPS 230 has been in force since 1 July 2025 and treats AI as a third-party operational risk for banks, insurers, and super funds. The Privacy and Other Legislation Amendment Act 2024 adds disclosure requirements for substantially-automated decisions from 10 December 2026. Every engagement includes the controls, logging, and documentation needed to demonstrate compliance with both — built in from day one, not bolted on after launch.

Traditional RPA follows rigid scripted paths and breaks the moment an input varies. AI agents understand context, handle unstructured inputs (emails, PDFs, conversational requests), and adapt without manual reprogramming. RPA is a calculator; AI agents are a junior analyst who knows your systems. We commonly replace brittle RPA bots that have become a maintenance burden with leaner, more resilient agent workflows.

You do. Every engagement includes knowledge transfer to your team and all infrastructure is defined as Terraform configurations checked into your repositories. There is no proprietary runtime, no vendor lock-in, and no per-agent licensing — when the engagement ends, your team owns and operates every line of code. Our retainer covers ongoing monitoring, security, and maintenance only.

Pricing depends on the complexity of the workflow, the number of integrations, and the data-readiness of the systems involved. We structure work as fixed-price phases for discovery and build, then a transparent monthly retainer for operations — typically 2.5% of build cost per month covering monitoring, security patching, model updates, and incident response. There is no per-user or per-agent metering.

Corporate Agents is headquartered at 109 James Street, New Farm, Brisbane QLD 4005 — minutes from the CBD on James Street's restaurant and gallery strip. We meet clients on site across Brisbane, the Gold Coast, the Sunshine Coast, and regional Queensland, and run hybrid workshops for distributed teams.
The next step

Pick a time. Let's talk.

A 15-minute introductory call — no pitch deck, no obligation. We'll tell you straight whether AI agents are the right fit for what you're trying to do.