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Transparent support, guaranteed.

No ambiguity, no hidden costs. Every retainer includes defined response times, uptime guarantees, and clear boundaries between what's covered and what's billable.

Managed Operations

One retainer. Everything included.

2.5% of original build cost per month. One flat fee per engagement covering monitoring, security, maintenance, and reporting. No per-agent pricing. No per-user fees. No feature gating.

Retainer Rate2.5%

per month of original build cost

30% annually

Why 2.5% per month?

Traditional software maintenance benchmarks are 15–25% per year. AI agents require more active management — model versions change, prompts drift, and integrations break. Our retainer reflects that reality.

Flat fee per engagement

One monthly fee regardless of how many users or agents your deployment includes. Adoption should not cost you more.

Scope boundaries

The retainer covers keeping what we built working as specified. Feature additions, workflow changes, and new integrations are scoped and quoted separately.

Coverage

Inside the retainer.

Three operational pillars run continuously over every engagement — the work the retainer pays for, with measurable outputs you can hold us accountable to.

Monitoring & Detection

Continuous observability across every agent, model call, and integration boundary — so degradation is caught before it reaches your users.

  • Real-time error monitoring (Sentry)
  • Drift detection
  • Success rate evaluation
  • Uptime tracking

Maintenance & Security

Active patching, dependency hygiene, and credential rotation — keeping the surface area defensible as upstream models and libraries evolve.

  • Dependency updates
  • Vulnerability patching
  • Credential rotation
  • Backup verification

Reporting & Compliance

Documented evidence of how the platform performed: monthly performance reports, post-mortems on incidents, and an auditable compliance trail.

  • Monthly performance reporting
  • Incident post-mortems
  • Compliance log maintenance
  • Model version management

Coverage applies continuously over the engagement. Run-rate metrics and incident records are surfaced in the monthly performance report.

The next step

Pick a time. Let's talk.

A 15-minute introductory call — no pitch deck, no obligation. We'll tell you straight whether AI agents are the right fit for what you're trying to do.