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How We Work

Engineered for production.

Every engagement follows a disciplined, transparent methodology. From discovery through deployment, you see exactly what's happening, what's been tested, and what happens if something goes wrong.

Engagement Process

Five phases. No mystery.

Every engagement follows the same structured process — defined milestones, transparent progress, and no scope creep.

01search

Discover

Map your workflows, infrastructure, and data landscape. Identify where AI agents create the most leverage for your business.

~10%Phase 1 of 5
02architecture

Design

Architecture decisions, cloud platform selection, and technical roadmaps scoped to your constraints and compliance requirements.

~15-20%Phase 2 of 5
03code

Build

Iterative development alongside your engineers, building on Google ADK, Azure AI Foundry, or AWS Strands. Phased delivery so you see working automation early.

~50-55%Phase 3 of 5
04bug_report

Test

Four-phase testing strategy — internal testing, client UAT, pilot deployment, and formal sign-off.

~15%Phase 4 of 5
05rocket_launch

Deploy

Go-live with monitoring, alerting, handover documentation, and role-based training. Your team is equipped to operate day-to-day.

~5%Phase 5 of 5
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Ready to get started?

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Quality & Reliability

Built for non-deterministic systems.

AI agents aren't traditional software. Our quality framework is designed for systems where the same input can produce different outputs.

We run a four-phase testing process before any agent reaches your production environment. Each phase catches issues the previous phase cannot.

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Internal Testing

Functional testing across happy path, edge cases, and error handling. Security and adversarial testing including prompt injection and data leakage. Output quality evaluated against golden baselines.

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Client UAT

Staging environment deployed identically to production in your cloud. 15–30 scenarios mapped to your real workflows, tested with real data and edge cases only you know about.

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Pilot (2–4 weeks)

Agent runs in production alongside your existing process — not replacing it. Both outputs compared daily. Real-world volume surfaces edge cases testing missed.

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Sign-off

All UAT scenarios passed. Pilot ran 2+ weeks above 95% success rate and 4/5 quality score. No unresolved P1 or P2 bugs. Docs delivered, AI champion trained.

Every layer independently reversible. No single failure requires more than minutes to recover from.

LayerMethodRecovery
Prompts / configRevert to previous version in registrySeconds
Application containersRedeploy previous image tagMinutes
Database schemaMigration downgrade (every migration has a working downgrade)Minutes
Database dataCloud-native point-in-time recovery (30-day retention)Minutes to hours
InfrastructureTerraform revert and apply from git historyMinutes
Vector indexesSnapshot before re-indexing, revert to previous snapshotMinutes
error

Error Monitoring

Sentry integrated into every deployed agent. Application crashes, unhandled exceptions, and runtime failures trigger immediate notifications to our engineering team.

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Output Quality

LLM-as-judge scoring against golden examples, human feedback tracked per agent, and regression detection against baseline outputs before any update reaches users.

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Infrastructure Drift

Managed through Terraform. Scheduled plan runs detect any manual changes made outside our IaC pipeline, triggering an immediate alert and reconciliation.

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Model Drift

Foundation model versions are pinned (e.g. gemini-2.5-flash-001, never latest). Evaluation suites run on schedule, and model upgrades are deliberate and tested — never automatic.

See our methodology in action.

Walk through a real engagement from discovery to production with our team.